In March, spring is full of joy. One year's plan lies in the spring. On March 16, 2022, the Sales Operation Department and the Development Planning Department organized and carried out the general idea of ONE IT and the four connotation exchange activities of "customer-centric" in the multi-functional hall on the 5th floor of the Service Center of Building A. .

The event was carried out in a combination of online and offline methods. The participants included the company's mid-level and above (including supervisor-level and above management cadres), all sales staff, external window staff, BPM leaders of various departments and BPM engineer.

Director Zhao of the Sales Operation Department explained the general idea of ONE IT to all the participants, and led them to further study and understand the group's program requirements and the company's management policy. The leaders at the scene had a lively discussion on the idea of ONE IT. Mr. Chen, the director of the group's information center, made a supplementary explanation, and Mr. Xiao, the general manager of Huayi Microelectronics, made a final summary.

After a short intermission, Mr. Cao, the quality director, introduced and interpreted the four connotations of "customer-centered", and invited 6 colleagues from different service window positions to combine their own work to "customer-centered". The understanding of the four major connotations was shared, and the leaders of relevant departments also made comments and supplements.

After the meeting, the Development Planning Department organized an online exam on the four connotations of "customer-centered". After this event, everyone had a deeper understanding of the general idea of ONE IT and the four connotations of "customer-centered". .